Privacy, Payments, Pricing & Order Fulfilment

Our store is hosted on Shopify Inc. It provides the online e-commerce platform that allows us to sell our products and services to you.


Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

PAYMENTS

Payments online can be made using a valid credit card or Pay Pal account.

PRICING

Common Thread Style reserves the right to change pricing at our discretion and without notice. Common Thread Style Online uses IP Address based Geo-Location to show location based pricing and charges. This affects currency selection and taxes. Transactions not completed naturally, either by design or by mistake, Common Thread Style reserves the right to cancel the order or charge the excess due to the result of the scenario.

CANCELLATIONS

Cancellations and amendments to sales orders can only be made before payment is received.  Order cancellations that are made after receipt of payment will incur a 30% handling fee. This cancellation term does not affect your statutory rights.

ORDER FULFILMENT

It is our aim to attend to your online order as soon as possible. We keep our website as up to date and accurate as possible, however as we are also via our social media sites, on the rare occasion products may be purchased via both means at the same time. Should this situation occur we will contact you to inform you that your requested product is no longer available and offer a full refund. Our sincere apologies should this occur to you. Our items are selected in very small quantities to ensure that we protect the integrity of the artisan or craftsperson. Live sales events will allow the person who makes the first comment "SOLD" to be the purchaser of this product. The item will need to be paid for forthwith. For purchases made by social media, our payment methods will be explained via our social media channels.

IMAGERY

Common Thread Style has made every effort to display as accurately as possible the colours and images of our products that appear in our online store.
We cannot guarantee that your computer monitor's display of any colour will be accurate.
As all of our products are hand crafted and often made of raw materials we must stress that these pieces will often have cracks, colour variations which may not be reflected in the image on screen. For products that are aged, vintage, antique, please note that the product is sold "as is" and all marks, wear and tear etc are to be considered intrinsic to the item.